You can still call IT but the process is now a business opportunity with AI (artificial intelligence) and ML (machine learning) now primed to solve your issues.Ĭure the “paper-clip feature in Office applications, which provides, based on most user feedback, the kind of help that is needed. Prasanna Vaidya (left) and Shubham Deshmukh, co-founders of Gyde, a Pune-based startup – has created a software assistance platform and is on a mission to democratise software guidance and reduce the go-to-market time for companies. A less-talked about change in work behaviour during the “work-from-home” phase of our existence, is that of, “call IT”, while using or installing an application or software.
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